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My package has arrived damaged.
Where do you deliver outside the UK?
Do you deliver to the US?
How quickly do you send out standard delivery items?
Free Undercoat missing.
See all 10 articles
I've had a reaction to a product what should I do?
Do you send out samples?
Do you test on animals?
Are you Vegan?
Can I use your products while pregnant?
See all 13 articles
Want to know more about individual products
KALME Day Defence SPF25 or SPF30 – which is best for you?
I react to all suncreams/ spf what do you recommend?
Do you any of your creams use a chemical SPF.
How do I use the Kalme Undercoat?
When do I use Kalme Undercoat with other Kalme products?
See all 16 articles
Can I use the in2mate products with HRT?
Can I use the in2mate products internally?
I have noticed some curdling of the moisturiser, is this normal?
I get very dry skin below my eyelids, making my eyes really itchy in the corners. Could the dry skin eye gel help me?
Does this body wash have any benefits over normal soap?
I suffer from dry scalp but have greasy hair. Does the Dry Scalp Shampoo tend to make hair more greasy?
How long does the Dry Eye Gel take to work?
I'm using steroids for my eczema can I use these products at the same time?
See all 6 articles
Does the Oregon Shampoo smell awful?
Do Oregon hair products effect hair dye?
Should I use Silver Serum on my entire face or just on my spots?
Can I use Silver Serum elsewhere on my body?
How quickly can I expect Silver Serum to work?
Why is Silver Serum not working?
Can I used Silver Serum with acne medications?
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Do I apply Sebopure to my whole face or just my spots?
Can I used Skin Flora Re-Balancing Serum with Sebopure?
Can I use Sebopure elsewhere on my body?
Can I use Skin Flora Re-Balancing Serum elsewhere on my body?
How quickly can I expect Sebopure to work?
See all 8 articles
How to get the best results from Celafen
Skin conditions and skin concerns
Eczema and Dry Skin
What are your best products for eczema?
Dry Skin around your eyes.
Rosacea and red skin
I have rosacea what products do you recommend?
Psoriasis and scaly skin
Log in problems
I can't log in (returning customers only)
How do I change my password for my on-line account?
i've forgotten my password. How do i get a new one?
I'm told that my email address already exists!
I can't log in (new customer)
I am trying to use my credit card in paypal and it is returning errors.
I'm trying to use my Credit Card in Sagepay and i'm getting an error
Payments pending with bank after failed card payments
How safe and secure is the website?
Free postage issues
Free postage offer disappeared.
My reward points are pending?
I'm a long term customer and my reward points per order have dropped
Where do i put my discount code?
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