We are in the process of making a Clarol make-up remover so that's in the pipeline.
In the meantime we recommend that you do not use make up removers as they contain detergents which can negate the effects of the Clarol products as well as being very harsh and aggravating on sensitive acne-prone skin.
Instead we'd recommend our Kalme Cream Cleanser, which is detergent-free and is designed for very sensitive skin. Apply this cleanser directly using a cotton pad and it removes all make up, sun cream and dirt. You can use this before exfoliating with the Clarol Silver & Birch Exfoliating Wash.
Or alternatively you can use a natural light cleansing oil (such as rosehip oil) to gently loosen your eye make up and then exfoliate with the Clarol Silver & Birch Exfoliating Wash which should remove most foundation make up as well as the loosened eye make up.