Log in problems

I can't log in (new customer)
There are couple of common reasons. The first is that you are trying to log in through the wrong page. Make sure you hit the log in button and do not us...
Mon, 21 Sep, 2020 at 2:22 PM
Log in keeps refreshing back to an empty log in page.
If the page refreshes back then if you click this link it should allow you to login without problems. http://www.skinshop.co.uk/removecookie
Fri, 21 Sep, 2018 at 1:39 PM
I'm told that my email address already exists!
We already have you registered as a customer. So you will need to sign in. You can sign in at the top of the every webpage on the site. There is a link ...
Tue, 2 May, 2017 at 11:29 AM
How do I change my password for my on-line account?
This is quite simple to do. Please just follow the instructions below.  Log into your account by clicking on “sign in” Enter your email and password...
Tue, 2 May, 2017 at 11:24 AM
i've forgotten my password. How do i get a new one?
You can use this link to get an email reminder of your password. https://www.skinshop.co.uk/customer/account/forgotpassword/
Tue, 2 May, 2017 at 11:26 AM
How to leave a product review?
In order to leave a review you have to first log in to your account. (At the very top of the homepage you can see an option to log in.) Afterwards find ...
Wed, 26 Aug, 2020 at 9:20 AM
I get this fault logging in: Please enter a valid email address. For example johndoe@domain.com.
This is because you have entered an extra character into you email which is not allowed for example ^ or a % sign. Make sure that the @ is the correct one a...
Thu, 24 May, 2018 at 9:36 AM
Error message: forbidden you don't have permission to access...
I'm sorry you have had some issues accessing the website. These issues are temporary and usually if you try again a minute or so later it will work fin...
Tue, 26 Jan, 2021 at 12:01 PM