Log in problems

I can't log in (returning customers only)
There is a known problem for returning customers whereby you type in your email and password and the screen just refreshes and you are back to blank email a...
Mon, 17 Jul, 2017 at 4:32 PM
How do I change my password for my on-line account?
This is quite simple to do. Please just follow the instructions below.  Log into your account by clicking on “sign in” Enter your email and password...
Tue, 2 May, 2017 at 11:24 AM
i've forgotten my password. How do i get a new one?
You can use this link to get an email reminder of your password. https://www.skinshop.co.uk/customer/account/forgotpassword/
Tue, 2 May, 2017 at 11:26 AM
I'm told that my email address already exists!
We already have you registered as a customer. So you will need to sign in. You can sign in at the top of the every webpage on the site. There is a link ...
Tue, 2 May, 2017 at 11:29 AM
I can't log in (new customer)
This can be for many reasons. But a common issue is that you have cookies disabled on your browser. Please check your settings and make sure you haven'...
Mon, 17 Jul, 2017 at 4:35 PM