I live outside the UK and my package still has not arrived please advise me

Modified on Thu, 10 Aug, 2017 at 11:12 AM

Sorry for the delay in your products arriving. We know how frustrating this can be.

For overseas orders we have to allow up to 28 days for delivery before a replacement is issued. Delays are not due to postage through the UK, its usually due to customs hold ups and/or slow local postal services in your area.

Thanks for your patience and we hope your products will be with you shortly.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article