How can I return my products if I've had a reaction?

Modified on Thu, 19 Jul 2018 at 09:27 AM

Please note that we only accept returns that have been mostly unused. Almost empty tubes will not be accepted. Skin reactions are apparent more or less immediately.

We also ask that you notify us of your intention to returns products within 14 days and that we receive the products within 30 days of your order date. 

Postage costs are not refunded.

Please post the product to the following address. Please ensure you include a covering letter including your name and address and your order number. 

We will refund you once we have received them back. 

Skin Shop Returns 

Unit 7-9 Romsey Industrial Estate

Greatbridge Road


SO51 0HR

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