You can get a full refund, but only if you have a bad reaction to any of our products. 

However please note that the products must be returned mostly unused, we will not issue a refund on almost empty tubes. 

The refund is offered in good faith if products obviously disagree with your skin, not because you don't find them effective enough.

Please post the product to the following address. Please ensure you include a covering letter including your name and address and your order number. We will refund you once we have received them back and checked the level of usage. If its clear they have only been slightly used then we will happily refund you.

Skin Shop Returns 

Unit 7-9 Romsey Industrial Estate

Greatbridge Road


SO51 0HR