Why can’t I see my subscription under ‘My Subscriptions’?

Modified on Tue, 23 Sep at 3:17 PM

If you have an active subscription but it is not shown under the ‘My Subscriptions’ area under your account, then you most likely placed the Subscribe & Save order without having been logged into the site.


We kindly ask our customers to contact our friendly support team to help in that case by logging a support ticket.


Please place any future subscription orders when actively logged into your account and then you will see your subscription details.

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