How is my personal information protected?
We respect your privacy and are committed to protecting your personal information.
Skin Shop collects and processes personal information only where there is an appropriate legal basis and uses it for purposes including processing orders and payments, managing deliveries and returns, providing Customer Support, managing subscriptions and loyalty services, preventing fraud and meeting legal obligations.
Does Skin Shop store my full card details?
Payment card details are handled by Skin Shop's payment providers. Skin Shop normally receives confirmation and limited transaction information rather than your full card number.
Who may Skin Shop share my information with?
Where necessary to provide our services, information may be shared with relevant service providers including e-commerce and hosting providers, payment providers, fulfilment and delivery partners, Customer Support providers, loyalty and subscription providers and other approved service providers.
How can I stop receiving marketing emails?
You can unsubscribe using the option provided in our marketing communications or manage your applicable marketing preferences.
Unsubscribing from marketing does not prevent Skin Shop from sending necessary service communications relating to your orders, account or transactions.
How can I make a privacy request?
Submit a ticket through Skin Shop Customer Support and mark your request “Privacy”.
We may ask for information reasonably necessary to confirm your identity before acting on your request.
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